WHAT IS YOUR SHIPPING POLICY?
FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. Please be aware with the pandemic crisis shipping times may be delayed. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are calculated based on your cart total as follows:
|Cart Total From||To||Standard Shipping*||2-Day Shipping*||Overnight Shipping*||International Shipping Charge*||HI &AK Standard Shipping||HI &AK 2-Day Shipping||HI &AK Overnight Shipping|
** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
- Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
- Crate for MetalPrints over 40x60 $20.00 (required)
Products over 40" long that are shipped flat may require freight shipping,
We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us here with the details of what will be in the order and the address it will be shipped to.
FOR ORIGINALS & LIMITED EDITIONS: There is no charge for shipping on Originals and Limited Editions in the Continental United States. Shipping departure times range from 7-14 business days from date of order. Please be aware because of the pandemic, arrival times may be delayed. Tracking information will be emailed to you as soon as available.
INTERNATIONAL SHIPPING: Please use the contact link HERE for information on international shipping for a particular piece of Art.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?:
- All Sales are Final.
- Our printer does the utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact email@example.com with your order number for further instructions.
- I want you to be happy with your Art Purchase from me, Let me know if there is anything you need concerning size, placement, color, framing, etc. and I will be happy to offer a consultation before you purchase.
- First-time buyer? No worries! I love sharing passion for art and I am more than happy to consult with you on your journey!
CAN I CANCEL MY ORDER?
All sales are final. Please contact firstname.lastname@example.org as soon as possible if you need to cancel your order.
WHO TO CONTACT?
You can reach out at any time by email at email@example.com
HOW CAN I KEEP UP WITH YOUR NEW WORK?
I would love for you to be the first to know about any new work and promotions. An easy way to stay in the loop is by signing up for my newsletter email! You can also follow us on our social media pages for current updates.